It is the sector that follows, through a dedicated Commercial Director, the residential customer and therefore the families. Thanks to competent figures, Union Gas and Light analyzes the last energy bill held by the customer in order to carry out a specific and careful consultation to understand well what real and certified advantage the customer can have and, above all, to analyze the costs and consumption and optimize them with transparency and specific competence. The customer is followed and guided to saving both by changing supplier and in the case he should make a new energy connection. We bill for real consumption and, through customer service, we offer a loyalty program and promotions.
If you have taken possession of a property but are finding it difficult to activate the energy supply because of unpaid bills left by the previous account holder, with us you are not responsible for the previous user’s defaults on payments, whether it is a new contract or a transfer. It means that Union Gas e Luce will only ask for payment of unpaid bills from the old user responsible for the default. You can activate a new supply or request a transfer by following the procedure described in the Online Assistance section under Contract Operations > How can I activate a new contract / request a transfer in case of default of the previous account holder?
UGM S.p.A.Union Gas e Luce s.p.a., we specialize in methane gas and electricity sales , head of the Union Energy Group holding S.p.a. Info: firstname.lastname@example.org Registered Office: Via Scarlatti 30 – 20124 Milan (MI) Sales offices: P.zza Principe Amedeo, 54 – 81031 Aversa (CE)Via Martiri Atellani, 143 – 81030 Sant’Arpino (CE)
With reference to the current legislation on administrative offenses UNION has drawn up its own Code of Ethics See the Code of Ethics >
We have compiled some of the quick answers to frequently asked questions Go to FAQ >
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